Future of Jobs and Generative AI

The advent of large language models (LLMs) like ChatGPT promises to transform the workplace by automating or augmenting a wide range of occupational tasks. However, a single perspective cannot fully grasp both the opportunities and risks these technologies represent across industries, workers, businesses and society. This article analyzes the World Economic Forum’s recent white paper [1] assessing the impact of LLMs on jobs through the lens of Spiral Dynamics. This integral framework reveals how different value systems perceive threats and opportunities differently. Administrative roles face disruption but efficiency gains (Blue). Innovative businesses are pressured to adopt but see new revenue potential (Orange). Vulnerable workers require support amidst job transformations (Green). Policymakers struggle to holistically analyze systemic impacts (Yellow). Realizing the benefits of LLMs requires honoring multiple worldviews, evolving processes, encouraging innovation, caring for people and conducting systems analysis. The analysis provides insights into LLMs’ multi-dimensional impacts and underscores the need for inclusive dialogue and initiatives to shape the AI-enabled future of work.

Here are the key points:

LLMs could significantly impact many jobs due to their ability to automate or augment language-based tasks, which account for an estimated 62% of work time.
The analysis assessed over 19,000 work tasks across 867 occupations to assess their LLM exposure. Tasks with high automation potential are routine and repetitive clerical/administrative tasks. Tasks with high augmentation potential require more abstract reasoning and problem-solving. Tasks with lower exposure potential emphasize interpersonal interaction.
Occupations with the highest automation potential include credit authorizers, telemarketers, statistical assistants, and tellers. Occupations with the highest augmentation potential include insurance underwriters, bioengineers, mathematicians, and editors. Occupations with lower exposure include counselors, clergy, home health aides, and lawyers.
Adopting LLMs will also likely create new roles like AI developers, content creators, interface designers, data curators, and AI ethics specialists.
The financial services and information technology industries have the overall highest potential exposure. The finance and IT functional areas also have increased exposure.
Significant alignment exists between occupations this analysis identifies as having high augmentation potential and those the Future of Jobs Report found to have high expected job growth. Similarly, occupations with high automation potential align with declining occupations.
The report concludes LLMs will transform jobs and tasks, requiring strategies by businesses and government to prepare workforces for the change through training, transition support, and social safety nets. Overall, LLMs present opportunities to raise productivity and create new jobs, if managed responsibly.

Spiral Dynamics stages

What color are you Spiral Dynamics?

Color	Beige	Purple	Red	Blue	Orange	Green	Yellow	Turquoise
In a life	Survival	Family relations	The rule of force	The power of truth	Competition	Interpersonal relations	Flexible stream	The Global vision
In a business	Own farm	Family business	Starting up a personal business	Business Process Management	Project management	Social networks	Win-Win-Win behavior	Synthesis

Here is an analysis of the World Economic Forum white paper on large language models and jobs through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Quotes from Document
Beige	No relevant quotes
Purple	No relevant quotes
Red	No relevant quotes
Blue	"With 62% of total work time involving language-based tasks, the widespread adoption of LLMs, such as ChatGPT, could significantly impact a broad spectrum of job roles." (p.4) This reflects the blue focus on structure, process and order.
Orange	"Adopting LLMs will transform business and the nature of work, displacing some existing jobs, enhancing others and ultimately creating many new roles." (p.19) This reflects the orange drive for innovation and progress.
Green	"Governments can also partner with and support employers and educational institutions to provide training programs that prepare workers for the jobs that will grow and benefit the most from LLMs. Additionally, social safety nets and assistance in transitioning to new roles will need to be reimagined and be more precisely targeted for those most likely to be affected." (p.19) This reflects the green concern for people and relationships.
Yellow	"To assess the impact of LLMs on jobs, this paper provides an analysis of over 19,000 individual tasks across 867 occupations, assessing the potential exposure of each task to LLM adoption, classifying them as tasks that have a high potential for automation, high potential for augmentation, low potential for either or are unaffected (non-language tasks). The paper also provides an overview of new roles that are emerging due to the adoption of LLMs." (p.4) This reflects yellow's emphasis on complex systems analysis.
Turquoise	No relevant quotes

The document overall reflects blue, orange, and green worldviews, with some elements of yellow systems thinking. There are no clear expressions of the beige, purple, red or turquoise value systems. This analysis illustrates how technology impacts different aspects of society and values.

Threats

Here is an analysis of threats and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Threats	Affected Stakeholders
Beige	No major threats identified	N/A
Purple	No major threats identified	N/A
Red	No major threats identified	N/A
Blue	Disruption of administrative processes and routines	Organizations, administrative staff
Orange	Pressure to rapidly adopt new technologies	Businesses, managers
Green	Job losses, inequality, lack of support during transition	Individual workers, marginalized groups, society
Yellow	Complexity of analyzing and managing impacts	Policy-makers, business leaders
Turquoise	No major threats identified	N/A

In summary, the blue stage is threatened by disruption of established administrative processes, the orange faces pressure to innovate, the green risks job losses and inequality, and the yellow struggles with complex systems analysis. This highlights how different worldviews perceive threats and opportunities from the same technology trend. A holistic perspective is needed to understand the range of stakeholders and design responsible policies.

Elon Musk said about the danger of artificial intelligence (A.I.) in an interview with Tucker Carlson in April 2023. Below you can read an abridged version of the results of our VUCA poll "A.I. and the end of civilization". The full version of the results is available for free in the FAQ section after login or registration.

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상관 계수의 임계 값

William Sealy Gosset (학생)의 정규 분포 r = 0.0755

Spearman에 의한 비 정규 분포 r = 0.0031

결과 만 보여줍니다 > r = 0.0755

분포	비 정상	정상	비 정상	정상	정상	정상	정상	정상
모든 질문 모든 질문 1) 안전 (얼마나 동의하거나 동의하지 않습니까?) 2) 통제 (얼마나 동의하거나 동의하지 않습니까?)
1) 안전 (얼마나 동의하거나 동의하지 않습니까?)
Answer 1	-	약한 긍정적 0.0682	약한 긍정적 0.0110	약한 긍정적 0.0977	약한 부정 -0.1157	약한 부정 -0.0035	약한 부정 -0.0475	약한 긍정적 0.0158
Answer 2	-	약한 긍정적 0.0200	약한 부정 -0.0003	약한 긍정적 0.0423	약한 부정 -0.0274	약한 긍정적 0.0470	약한 부정 -0.0066	약한 부정 -0.0619
Answer 3	-	약한 부정 -0.0188	약한 부정 -0.0426	약한 긍정적 0.0018	약한 긍정적 0.0444	약한 부정 -0.0102	약한 부정 -0.0112	약한 긍정적 0.0176
Answer 4	-	약한 긍정적 0.0285	약한 부정 -0.0012	약한 긍정적 0.0088	약한 부정 -0.0351	약한 부정 -0.0326	약한 부정 -0.0154	약한 긍정적 0.0511
Answer 5	-	약한 긍정적 0.0035	약한 부정 -0.0114	약한 부정 -0.0155	약한 긍정적 0.0496	약한 긍정적 0.0013	약한 긍정적 0.0348	약한 부정 -0.0537
Answer 6	-	약한 부정 -0.0262	약한 부정 -0.0539	약한 부정 -0.0741	약한 긍정적 0.0817	약한 부정 -0.0093	약한 긍정적 0.0529	약한 긍정적 0.0023
Answer 7	-	약한 부정 -0.0657	약한 긍정적 0.1012	약한 부정 -0.0584	약한 부정 -0.0015	약한 긍정적 0.0004	약한 부정 -0.0020	약한 긍정적 0.0258
2) 통제 (얼마나 동의하거나 동의하지 않습니까?)
Answer 8	-	약한 긍정적 0.0214	약한 긍정적 0.0207	약한 긍정적 0.0698	약한 긍정적 0.0462	약한 부정 -0.0222	약한 부정 -0.0729	약한 부정 -0.0494
Answer 9	-	약한 긍정적 0.0141	약한 부정 -0.0314	약한 부정 -0.0488	약한 긍정적 0.0309	약한 긍정적 0.0914	약한 부정 -0.0160	약한 부정 -0.0441
Answer 10	-	약한 긍정적 0.0128	약한 부정 -0.0353	약한 부정 -0.0404	약한 긍정적 5.14E-5	약한 부정 -0.0085	약한 긍정적 0.0521	약한 긍정적 0.0133
Answer 11	-	약한 긍정적 0.0266	약한 긍정적 0.0063	약한 긍정적 0.0137	약한 부정 -0.0576	약한 부정 -0.0056	약한 부정 -0.0166	약한 긍정적 0.0403
Answer 12	-	약한 부정 -0.0106	약한 긍정적 0.0267	약한 긍정적 0.0518	약한 긍정적 0.0339	약한 부정 -0.0746	약한 긍정적 0.0136	약한 부정 -0.0287
Answer 13	-	약한 부정 -0.0957	약한 부정 -0.0431	약한 부정 -0.0061	약한 긍정적 0.0068	약한 긍정적 0.0102	약한 긍정적 0.0746	약한 긍정적 0.0131
Answer 14	-	약한 긍정적 0.0026	약한 긍정적 0.0758	약한 부정 -0.0259	약한 부정 -0.0785	약한 부정 -0.0342	약한 부정 -0.0055	약한 긍정적 0.0805

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Opportunities

Here is an analysis of opportunities and affected stakeholders through the lens of Spiral Dynamics stages:

Spiral Dynamics Stage	Opportunities	Affected Stakeholders
Beige	No major opportunities identified	N/A
Purple	No major opportunities identified	N/A
Red	No major opportunities identified	N/A
Blue	Increased efficiency of administrative processes	Organizations, administrative staff
Orange	Creation of new business models and revenue streams	Businesses, entrepreneurs
Green	Upskilling workers, maintaining an inclusive workforce	Individual workers, marginalized groups, society
Yellow	Holistic analysis of technology's impact on work	Policy-makers, business leaders
Turquoise	No major opportunities identified	N/A

In summary, blue sees opportunities for improved efficiency, orange in innovation and profit, green in supporting workers, and yellow in systems analysis. This highlights how different worldviews perceive opportunities from the same technology trend. An integral perspective is required to balance opportunities for organizations and individuals.

GAP Analysis

Here is a GAP analysis from a Spiral Dynamics perspective:

Spiral Dynamics Stage	GAP Analysis
Beige	No major gap identified
Purple	No major gap identified
Red	No major gap identified
Blue	GAP: Lacks discussion of how to evolve administrative processes rather than just making existing ones more efficient
Orange	GAP: Could provide more examples of how new business models and industries could arise from LLMs
Green	GAP: More detail is needed on programs to support workers through transitions and ensure opportunities are inclusive
Yellow	GAP: Deeper analysis required on technological impacts across education, business, and government domains
Turquoise	GAP: Holistic vision absent - how could LLMs improve society and actualization beyond business impacts?

In summary, blue could be used more on process evolution, orange on business model innovation, green on worker support, yellow on cross-domain impacts, and turquoise on realizing higher human potential. This reflects common gaps faced when new technologies are viewed primarily through one worldview lens rather than holistically. An integral perspective is needed to fully understand impacts and opportunities.

Overcome Gaps

Here are some suggested measures to overcome the gaps through the lens of Spiral Dynamics perspective:

Spiral Dynamics Stage	Suggested Measures to Overcome GAPs
Beige	N/A
Purple	N/A
Red	N/A
Blue	Conduct process redesign workshops to evolve administrative workflows
Orange	Research case studies and build scenarios describing new LLMs-enabled business models
Green	Profile reskilling programs and multi-stakeholder partnerships to support workers
Yellow	Model impacts of LLMs on education, healthcare, government, and other complex systems
Turquoise	Envision how LLMs could advance human potential and consciousness evolution

In summary, suggested measures include:

Blue: Process redesign workshops
Orange: New business model research
Green: Reskilling program profiles
Yellow: Modelling systemic impacts
Turquoise: Envisioning advancing human potential

This highlights the value of taking a holistic perspective and utilizing tools and ways of thinking from multiple stages and worldviews to fully understand and act upon the opportunities presented by emerging technologies like large language models.

Conclusion

The Spiral Dynamics framework reveals that the opportunities and threats presented by large language models are perceived differently across value systems. Blue sees potential efficiency gains but disruption of administrative routines. Orange focuses on innovation possibilities but feels pressured to rapidly adopt. Green emphasizes supporting impacted workers but risks exacerbating inequalities. Yellow provides systems analysis but grapples with complexity.

Fully realizing the benefits of large language models in the workplace and society requires transcending any worldview. An integral approach that honors multiple perspectives is needed. This includes evolving processes, encouraging innovation, caring for people, and systemic analysis. Further, a holistic vision looks beyond business impacts to how emerging technologies can advance human potential and social actualization.

By understanding these different value perspectives, businesses, policymakers, and workers can collaboratively shape the future of work in the age of artificial intelligence. A shared vision arises when stakeholders cooperate across stages of psychological and social development. This white paper provides insights into the multi-dimensional impacts of large language models across industries, occupations, and societal roles. Yet more inclusive dialogue and initiatives are needed to proactively guide this technology for the benefit of all.

[1] https://www3.weforum.org/docs/WEF_Jobs_of_Tomorrow_Generative_AI_2023.pdf

2023.10.12

Valerii Kosenko

제품 소유자 SaaS SDTEST®

Valerii는 1993년에 사회 교육자-심리학자 자격을 취득한 이후 자신의 지식을 프로젝트 관리에 적용해 왔습니다.
Valerii는 2013년에 석사 학위와 프로젝트 및 프로그램 관리자 자격을 취득했습니다. 석사 과정 동안 그는 프로젝트 로드맵(GPM Deutsche Gesellschaft für Projektmanagement e. V.)과 Spiral Dynamics에 익숙해졌습니다.
Valerii는 V.U.C.A.의 불확실성을 탐구한 저자입니다. 나선형 역학과 심리학의 수학적 통계를 이용한 개념, 38개의 국제 여론 조사.

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